This is a guide in downloading audio files We always recommend that you familiarize yourself with the instructions from the manufacturer of your device.
How to receive your audio file When you have purchased a meditation (audio file), you will receive an e-mail with a download link to your audio file. Please note that the audio file can ONLY be downloaded twice, so it is important that you familiarize yourself with how to download/save your audio file to your device.
Help downloading your meditation audio file It is your responsibility to familiarize yourself with how it works on your mobile, tablet, PC or MAC. We ALWAYS recommend that you download to your computer first and then transfer the audio file to your mobile device. Once you have downloaded the audio files, you can play them as many times as you like.
How to download your audio file to a computer (PC or MAC) Most computer will instruct you in "what to do" when you click on the link and press download. The computer may have default settings that it uses to download/save, and it may also be that you yourself have set up your computer to do something specific.
Often computers are set to open and play audio files directly.
On MAC, files often open in iTunes. When that happens, the audio file is automatically saved in your iTunes library and you can listen to it from here. From here you can also transfer the audio files to other Apple devices (mobile or tablet)
On PC (windows), after you have pressed download, a box opens with "save" or "Save as".
Select "Save as" and the fill name should appear automatically at the top. Then select where you want the file to be saved and press "save" ( If in doubt, save to "desktop")
Perhaps the sound file is opened in another program and played through it. If this is the case, you must search for the audio file to be saved on your computer.
In some cases, your internet browser will open and the audio file will be played in it. If this is the case, you must ensure that the audio file has been downloaded.
ATTENTION! – Once you have opened your audio file and it plays, DO NOT close the player/program again until you find out how to save the file OR if the audio file is actually saved.
Again, It is your responsibility to familiarize yourself with how download works on your device (mobile, tablet, PC, MAC etc.)